"Understanding the marginal impact of customer flexibility."

Osman T. Akgun, Rhonda Righter, Ronald Wolff (2012)

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DOI: 10.1007/S11134-011-9271-9

access: closed

type: Journal Article

metadata version: 2020-05-18

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Osman T. Akgun, Rhonda Righter, Ronald Wolff:
Understanding the marginal impact of customer flexibility. Queueing Syst. Theory Appl. 71(1-2): 5-23 (2012)

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