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"Quality and Reliability Problems from a Consumer's Perspective: an ..."
Elke den Ouden et al. (2006)
- Elke den Ouden, Yuan Lu, Peter J. M. Sonnemans, Aarnout C. Brombacher:
Quality and Reliability Problems from a Consumer's Perspective: an Increasing Problem Overlooked by Businesses? Qual. Reliab. Eng. Int. 22(7): 821-838 (2006)
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