"Customer Satisfaction Management with "Counting Opinion" Surveys."

Geoffrey P. Nie (2009)

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DOI: 10.1080/01616840903106980

access: closed

type: Journal Article

metadata version: 2020-09-10

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Geoffrey P. Nie:
Customer Satisfaction Management with "Counting Opinion" Surveys. Public Libr. Q. 28(3): 204-211 (2009)

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