"Optimal capacity management and planning in services delivery centers."

Aliza R. Heching, Mark S. Squillante (2014)

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DOI: 10.1016/J.PEVA.2014.01.003

access: closed

type: Journal Article

metadata version: 2020-02-22

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Aliza R. Heching, Mark S. Squillante:
Optimal capacity management and planning in services delivery centers. Perform. Evaluation 80: 63-81 (2014)

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