"Unveiling Practices of Customer Service Content Curators of Conversational ..."

Heloisa Candello et al. (2022)

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DOI: 10.1145/3555768

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type: Journal Article

metadata version: 2023-03-21

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Heloisa Candello, Claudio S. Pinhanez, Michael J. Muller, Mairieli Wessel:
Unveiling Practices of Customer Service Content Curators of Conversational Agents. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-33 (2022)

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