"Editorial - Call Center Management."

Stefan Helber, Karl-Heinz Waldmann (2004)

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DOI: 10.1007/S00291-004-0166-6

access: closed

type: Journal Article

metadata version: 2020-03-06

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Stefan Helber, Karl-Heinz Waldmann:
Editorial - Call Center Management. OR Spectr. 26(3): 305 (2004)

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