"Staffing call centers under arrival-rate uncertainty with Bayesian updates."

Jing Zan et al. (2018)

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DOI: 10.1016/J.ORL.2018.04.003

access: closed

type: Journal Article

metadata version: 2020-05-30

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  - https://dblp.org/rec/journals/orl/ZanHMM18
Jing Zan, John J. Hasenbein, David P. Morton, Vijay Mehrotra:
Staffing call centers under arrival-rate uncertainty with Bayesian updates. Oper. Res. Lett. 46(4): 379-384 (2018)

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