"QFD application in a service environment: A new approach in risk ..."

Angel M. Gento-Municio et al. (2001)

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DOI: 10.1007/BF02936289

access: closed

type: Journal Article

metadata version: 2020-07-09

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Angel M. Gento-Municio, Maria Dolores Minambres, Alfonso Redondo, Maria Elena Perez:
QFD application in a service environment: A new approach in risk management in an university. Oper. Res. 1(2): 115-132 (2001)

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