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"How negative online information affects consumers' brand evaluation: The ..."
Jyh-Shen Chiou, Arlene Chi-Fen Hsu, Chia-Hung Hsieh (2013)
- Jyh-Shen Chiou, Arlene Chi-Fen Hsu, Chia-Hung Hsieh:
How negative online information affects consumers' brand evaluation: The moderating effects of brand attachment and source credibility. Online Inf. Rev. 37(6): 910-926 (2013)
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