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"Managing Customer Arrivals in Service Systems with Multiple Identical Servers."
Christos Zacharias, Michael L. Pinedo (2017)
- Christos Zacharias
, Michael L. Pinedo:
Managing Customer Arrivals in Service Systems with Multiple Identical Servers. Manuf. Serv. Oper. Manag. 19(4): 639-656 (2017)
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