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"The Efficiency-Quality Trade-Off of Cross-Trained Workers."
Edieal J. Pinker, Robert A. Shumsky (2000)
- Edieal J. Pinker, Robert A. Shumsky:
The Efficiency-Quality Trade-Off of Cross-Trained Workers. Manuf. Serv. Oper. Manag. 2(1): 32-48 (2000)
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