"Note: The Value and Cost of the Customer's Waiting Time."

Rachel R. Chen et al. (2021)

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DOI: 10.1287/MSOM.2020.0914

access: closed

type: Journal Article

metadata version: 2021-12-15

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Rachel R. Chen, Subodha Kumar, Jaya Singhal, Kalyan Singhal:
Note: The Value and Cost of the Customer's Waiting Time. Manuf. Serv. Oper. Manag. 23(6): 1539-1542 (2021)

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