"Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: ..."

Manlu Chen et al. (2024)

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DOI: 10.1287/MSOM.2022.0590

access: closed

type: Journal Article

metadata version: 2024-08-22

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Manlu Chen, Opher Baron, Avishai Mandelbaum, Jianfu Wang, Galit B. Yom-Tov, Nadir Arber:
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation. Manuf. Serv. Oper. Manag. 26(4): 1211-1228 (2024)

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