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"Process Management Impact on Clinical and Experiential Quality: Managing ..."
Aravind Chandrasekaran, Claire Senot, Kenneth K. Boyer (2012)
- Aravind Chandrasekaran, Claire Senot, Kenneth K. Boyer:
Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare. Manuf. Serv. Oper. Manag. 14(4): 548-566 (2012)
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