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""Bricks and Clicks": The Impact of Product Returns on the Strategies of ..."
Elie Ofek, Zsolt Katona, Miklos Sarvary (2011)
- Elie Ofek, Zsolt Katona, Miklos Sarvary:
"Bricks and Clicks": The Impact of Product Returns on the Strategies of Multichannel Retailers. Mark. Sci. 30(1): 42-60 (2011)
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