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"An Empirical Analysis of the Value of Complete Information for eCRM Models."
Balaji Padmanabhan, Zhiqiang (Eric) Zheng, Steven O. Kimbrough (2006)
- Balaji Padmanabhan, Zhiqiang (Eric) Zheng, Steven O. Kimbrough:
An Empirical Analysis of the Value of Complete Information for eCRM Models. MIS Q. 30(2): 247-267 (2006)
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