"A systematic approach for diagnosing service failure: Service-specific ..."

Youngjung Geum, Yangrae Cho, Yongtae Park (2011)

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DOI: 10.1016/J.MCM.2011.07.042

access: open

type: Journal Article

metadata version: 2023-06-26

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Youngjung Geum, Yangrae Cho, Yongtae Park:
A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach. Math. Comput. Model. 54(11-12): 3126-3142 (2011)

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