"Uncovering Synergy and Dysergy in Consumer Reviews: A Machine Learning ..."

Zelin Zhang et al. (2023)

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DOI: 10.1287/MNSC.2022.4443

access: closed

type: Journal Article

metadata version: 2023-05-17

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Zelin Zhang, Kejia Yang, Jonathan Z. Zhang, Robert W. Palmatier:
Uncovering Synergy and Dysergy in Consumer Reviews: A Machine Learning Approach. Manag. Sci. 69(4): 2339-2360 (2023)

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