"Service Performance Analysis and Improvement for a Ticket Queue with ..."

Susan H. Xu, Long Gao, Jihong Ou (2007)

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DOI: 10.1287/MNSC.1060.0660

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type: Journal Article

metadata version: 2022-10-02

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Susan H. Xu, Long Gao, Jihong Ou:
Service Performance Analysis and Improvement for a Ticket Queue with Balking Customers. Manag. Sci. 53(6): 971-990 (2007)

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