"Do Incumbents Improve Service Quality in Response to Entry? Evidence from ..."

Jeffrey T. Prince, Daniel H. Simon (2015)

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DOI: 10.1287/MNSC.2014.1918

access: closed

type: Journal Article

metadata version: 2024-10-06

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Jeffrey T. Prince, Daniel H. Simon:
Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance. Manag. Sci. 61(2): 372-390 (2015)

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