"The Dark Side of Rapport: Agent Misbehavior Face-to-Face and Online."

Sandy D. Jap, Diana C. Robertson, Ryan Hamilton (2011)

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DOI: 10.1287/MNSC.1110.1359

access: closed

type: Journal Article

metadata version: 2020-06-30

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Sandy D. Jap, Diana C. Robertson, Ryan Hamilton:
The Dark Side of Rapport: Agent Misbehavior Face-to-Face and Online. Manag. Sci. 57(9): 1610-1622 (2011)

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