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"Does the Past Predict the Future? The Case of Delay Announcements in ..."
Rouba Ibrahim, Mor Armony, Achal Bassamboo (2017)
- Rouba Ibrahim, Mor Armony, Achal Bassamboo:
Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Manag. Sci. 63(6): 1762-1780 (2017)
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