"Dispute Resolution or Escalation? The Strategic Gaming of Feedback ..."

Gary E. Bolton, Ben Greiner, Axel Ockenfels (2018)

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DOI: 10.1287/MNSC.2017.2802

access: closed

type: Journal Article

metadata version: 2020-06-30

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Gary E. Bolton, Ben Greiner, Axel Ockenfels:
Dispute Resolution or Escalation? The Strategic Gaming of Feedback Withdrawal Options in Online Markets. Manag. Sci. 64(9): 4009-4031 (2018)

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