


default search action
"Customer Supercharging in Experience-Centric Channels."
David R. Bell, Santiago Gallino, Antonio Moreno (2020)
- David R. Bell
, Santiago Gallino
, Antonio Moreno
:
Customer Supercharging in Experience-Centric Channels. Manag. Sci. 66(9): 4096-4107 (2020)

manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.