"Toward a hybrid data mining model for customer retention."

Bong-Horng Chu, Ming-Shian Tsai, Cheng-Seen Ho (2007)

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DOI: 10.1016/J.KNOSYS.2006.10.003

access: closed

type: Journal Article

metadata version: 2020-02-25

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Bong-Horng Chu, Ming-Shian Tsai, Cheng-Seen Ho:
Toward a hybrid data mining model for customer retention. Knowl. Based Syst. 20(8): 703-718 (2007)

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