"Customer service chatbot enhancement with attention-based transfer learning."

Jordan J. Bird, Ahmad Lotfi (2024)

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DOI: 10.1016/J.KNOSYS.2024.112293

access: open

type: Journal Article

metadata version: 2025-01-19

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Jordan J. Bird, Ahmad Lotfi:
Customer service chatbot enhancement with attention-based transfer learning. Knowl. Based Syst. 301: 112293 (2024)

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