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"Human Services or Non-Human Services? How Online Retailers Make Service ..."
Leilei Zhao, Weiwei Wu, Minghui Jiang (2022)
- Leilei Zhao, Weiwei Wu, Minghui Jiang:
Human Services or Non-Human Services? How Online Retailers Make Service Decisions. J. Theor. Appl. Electron. Commer. Res. 17(4): 1791-1811 (2022)
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