"Business and Customer-Based Chatbot Activities: The Role of Customer ..."

Dogan Mert Akdemir, Zeki Atil Bulut (2024)

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DOI: 10.3390/JTAER19040142

access: open

type: Journal Article

metadata version: 2024-11-30

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  - https://dblp.org/rec/journals/jtaer/AkdemirB24
Dogan Mert Akdemir, Zeki Atil Bulut:
Business and Customer-Based Chatbot Activities: The Role of Customer Satisfaction in Online Purchase Intention and Intention to Reuse Chatbots. J. Theor. Appl. Electron. Commer. Res. 19(4): 2961-2979 (2024)

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