"The Dissection of Unpleasant Customer Experience in Electronic Commerce ..."

I-Ching Chen, Shueh-Cheng Hu (2014)

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DOI: 10.4304/JSW.9.9.2484-2490

access: closed

type: Journal Article

metadata version: 2020-09-15

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I-Ching Chen, Shueh-Cheng Hu:
The Dissection of Unpleasant Customer Experience in Electronic Commerce Contexts. J. Softw. 9(9): 2484-2490 (2014)

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