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"Distinguishing the effects of B2B information quality, system quality, and ..."
D. Harrison McKnight et al. (2017)
- D. Harrison McKnight, Nancy K. Lankton, Andreas I. Nicolaou, Jean Price:
Distinguishing the effects of B2B information quality, system quality, and service outcome quality on trust and distrust. J. Strateg. Inf. Syst. 26(2): 118-141 (2017)
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