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"Business process redesign at CompuNet - standardizing top-quality service ..."
Claudia Loebbecke, Tawfik Jelassi (1997)
- Claudia Loebbecke, Tawfik Jelassi:
Business process redesign at CompuNet - standardizing top-quality service through IT. J. Strateg. Inf. Syst. 6(4): 339-359 (1997)
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