"Analysis of a train-operating company's customer service system during ..."

Ben Clegg et al. (2018)

> Home

Details and statistics

DOI: 10.1016/J.JRTPM.2017.12.002

access: closed

type: Journal Article

metadata version: 2020-02-25

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/jrtpm/CleggOOA18
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jrtpm/CleggOOA18
Ben Clegg, Richard Orme, Chris Owen, Pavel Albores:
Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff development. J. Rail Transp. Plan. Manag. 8(1): 56-77 (2018)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.