"A cost-based model for customer batching in mass service operations."

Jacob V. Simons, Gerard J. Burke, Gregory R. Russell (2011)

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DOI: 10.1007/S12927-011-0006-6

access: closed

type: Journal Article

metadata version: 2020-04-25

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Jacob V. Simons, Gerard J. Burke, Gregory R. Russell:
A cost-based model for customer batching in mass service operations. J. Serv. Sci. Res. 3(2): 123-151 (2011)

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