"The impact of multi-skilling on personnel scheduling in the service ..."

César Augusto Henao, Juan Carlos Muñoz, Juan-Carlos Ferrer (2015)

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DOI: 10.1057/JORS.2015.9

access: closed

type: Journal Article

metadata version: 2023-09-30

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César Augusto Henao, Juan Carlos Muñoz, Juan-Carlos Ferrer:
The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case. J. Oper. Res. Soc. 66(12): 1949-1959 (2015)

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