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"Workforce cross-training decisions in field service systems with two job ..."
Saligrama R. Agnihothri, Ajay K. Mishra, Donald E. Simmons (2003)
- Saligrama R. Agnihothri, Ajay K. Mishra, Donald E. Simmons:
Workforce cross-training decisions in field service systems with two job types. J. Oper. Res. Soc. 54(4): 410-418 (2003)
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