"A Call for Change in the Call Center."

Debbie Richards (2008)

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DOI: 10.4018/JOEUC.2008010105

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type: Journal Article

metadata version: 2023-08-28

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Debbie Richards:
A Call for Change in the Call Center. J. Organ. End User Comput. 20(1): 64-75 (2008)

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