"A Theoretical Framework for Consumer E-Satisfaction and Site Stickiness: ..."

Greta L. Polites et al. (2012)

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DOI: 10.1080/10919392.2012.642242

access: closed

type: Journal Article

metadata version: 2020-09-10

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Greta L. Polites, Clay K. Williams, Elena Karahanna, Larry Seligman:
A Theoretical Framework for Consumer E-Satisfaction and Site Stickiness: An Evaluation in the Context of Online Hotel Reservations. J. Organ. Comput. Electron. Commer. 22(1): 1-37 (2012)

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