"A Next Generation Multimedia Call Center for Internet Commerce: IMC."

Bong Ki Moon, Jae Kyu Lee, Kyoung Jun Lee (2000)

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DOI: 10.1207/S15327744JOCE1004_02

access: closed

type: Journal Article

metadata version: 2020-09-10

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Bong Ki Moon, Jae Kyu Lee, Kyoung Jun Lee:
A Next Generation Multimedia Call Center for Internet Commerce: IMC. J. Organ. Comput. Electron. Commer. 10(4): 227-240 (2000)

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