"Understanding the Antecedents and Consequences of Live Chat Use in ..."

Lele Kang et al. (2015)

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DOI: 10.1080/10919392.2015.1033935

access: closed

type: Journal Article

metadata version: 2020-09-10

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Lele Kang, Xiang Wang, Chuan-Hoo Tan, J. Leon Zhao:
Understanding the Antecedents and Consequences of Live Chat Use in Electronic Markets. J. Organ. Comput. Electron. Commer. 25(2): 117-139 (2015)

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