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"A TQM-based Approach to QoS Management."
Yannis I. Manolessos et al. (2000)
- Yannis I. Manolessos, George N. Prezerakos, Apostolos Meliones, Michael E. Theologou:
A TQM-based Approach to QoS Management. J. Netw. Syst. Manag. 8(2): 191-218 (2000)
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