"A Review of Approaches to Developing Service Management Systems."

David Lewis (2000)

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DOI: 10.1023/A:1009443007126

access: closed

type: Journal Article

metadata version: 2020-09-24

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David Lewis:
A Review of Approaches to Developing Service Management Systems. J. Netw. Syst. Manag. 8(2): 141-156 (2000)

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