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"Measuring Customer Agility from Online Reviews Using Big Data Text Analytics."
Shihao Zhou et al. (2018)
- Shihao Zhou, Zhilei Qiao, Qianzhou Du, G. Alan Wang, Weiguo Fan, Xiangbin Yan:
Measuring Customer Agility from Online Reviews Using Big Data Text Analytics. J. Manag. Inf. Syst. 35(2): 510-539 (2018)
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