"Effectiveness of IT Service Management Capability: Value Co-Creation and ..."

Till J. Winkler, Jochen Wulf (2019)

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DOI: 10.1080/07421222.2019.1599513

access: closed

type: Journal Article

metadata version: 2022-06-28

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Till J. Winkler, Jochen Wulf:
Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms. J. Manag. Inf. Syst. 36(2): 639-675 (2019)

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