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"Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and ..."

Agrim Sachdeva, Antino Kim, Alan R. Dennis (2024)

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DOI: 10.1080/07421222.2023.2301175

access: closed

type: Journal Article

metadata version: 2024-07-19

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Agrim Sachdeva, Antino Kim, Alan R. Dennis:
Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms. J. Manag. Inf. Syst. 41(1): 146-177 (2024)

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