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"Designing Web Sites for Customer Loyalty Across Business Domains: A ..."
Sunil Mithas et al. (2007)
- Sunil Mithas, Narayan Ramasubbu, Mayuram S. Krishnan, Claes Fornell:
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis. J. Manag. Inf. Syst. 23(3): 97-127 (2007)
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