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"Productivity and Performance Effects of Business Process Reengineering: A ..."
Kemal Altinkemer, Yasin Ozcelik, Zafer D. Ozdemir (2011)
- Kemal Altinkemer, Yasin Ozcelik, Zafer D. Ozdemir:
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis. J. Manag. Inf. Syst. 27(4): 129-162 (2011)
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