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"Customer knowledge management, innovation capability and business ..."
Nastaran Taherparvar, Reza Esmaeilpour, Mohammad Dostar (2014)
- Nastaran Taherparvar, Reza Esmaeilpour, Mohammad Dostar:
Customer knowledge management, innovation capability and business performance: a case study of the banking industry. J. Knowl. Manag. 18(3): 591-610 (2014)
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