"An approach for identifying value in business processes."

Philip Andi Smart et al. (2003)

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DOI: 10.1108/13673270310492949

access: closed

type: Journal Article

metadata version: 2020-08-06

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  - https://dblp.org/rec/journals/jkm/SmartMRH03
Philip Andi Smart, Roger S. Maull, Zoe J. Radnor, Thomas J. Housel:
An approach for identifying value in business processes. J. Knowl. Manag. 7(4): 49-61 (2003)

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