"Leveraging multi-criteria customer feedback for satisfaction analysis and ..."

Dietmar Jannach, Markus Zanker, Matthias Fuchs (2014)

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DOI: 10.1007/S40558-014-0010-Z

access: closed

type: Journal Article

metadata version: 2020-09-10

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Dietmar Jannach, Markus Zanker, Matthias Fuchs:
Leveraging multi-criteria customer feedback for satisfaction analysis and improved recommendations. J. Inf. Technol. Tour. 14(2): 119-149 (2014)

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