"Business process outsourcing studies: a critical review and research ..."

Mary C. Lacity et al. (2011)

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DOI: 10.1057/JIT.2011.25

access: closed

type: Journal Article

metadata version: 2020-08-20

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Mary C. Lacity, Stan Solomon, Aihua Yan, Leslie P. Willcocks:
Business process outsourcing studies: a critical review and research directions. J. Inf. Technol. 26(4): 221-258 (2011)

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